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[Expired] Reception & Lounge Services Executive

WingsOverAsia Pte Ltd
Posted On :21 Jan 2018


Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - North
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Marketing, Hospitality & Tourism Management
  • Years of Experience: 3
  • Skills: Interpersonal skills, Communications skills

Job Descriptions


  • Provide day-to-day meet and greet services for aviation club house, make guests feel comfortable and provide personalized attention and care in the membership lounges
  • Provide day-to-day administrative support of lounge amenities & membership related services in clubhouse such as registration of members/guests and booking of amenities
  • Ensure daily cleanliness of lounges, refreshments and F&B supplies well stocked
  • Serves food and beverages to clubhouse guests in timely manner
  • Answer questions about clubhouse amenities and services and handle bookings
  • Able to perform lounge opening/closing duties on shift timings or over weekends
  • Support customer service delivery and customer experience initiatives such as benefits fulfillment, loyalty programs, seminars, events and associated initiatives
  • Support regular membership administration, guest experience and satisfaction tracking and reporting
  • Ensure fast response time, consistent service level and top customer satisfaction


  • Diploma or similar in Marketing/Hospitality or relevant discipline
  • At least 3 years of hands-on customer service experience in hospitality industry desired
  • Good spoken and written English, additionally, spoken Chinese or Bahasa Malay desired
  • Must be able to prepare presentations and commercial agreements independently
  • Must be willing to work flexible schedules including weekend-shift duties
  • Proactive, meticulous and able to work independently requiring minimal direction
  • Punctual, courteous and excellent customer service demeanor with lots of smiles

Interested candidates, please send/email your detailed resume, stating qualifications, experience, current and expected salaries, together with a recent photograph via email to

About This Company

WingsOverAsia Pte Ltd (WOA) is Asia's first private aviation social network platform and dedicated aviation concierge service for private aircraft owners, pilots and enthusiasts. They are also a Singapore-based licensed private jet ground handling agent and FBO service provider with a privately owned 72,000 sqft state-of-the-art purpose-build private aviation lifestyle services facility and clubhouse. WingsOverAsia's in-house services for aircraft operators (business and private) consists of jet aircraft management, aircraft hangarage, aircraft/avionics maintenance services, worldwide flight planning/dispatch and various aviation lifestyle services and amenities.

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